Privacy Policy Last updated: July 10, 2025 Welcome to SIMALLO (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring the responsible handling of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use SIMALLO’s global services via Telegram and our digital platforms. 1. Who We Are SIMALLO is a borderless B2C digital service platform operated and legally owned by SwiftReload Inc, a company registered in Canada. We provide global users with services such as eSIMs, mobile top-ups, gift cards, and more. This policy complies with Canadian privacy law (PIPEDA) and international regulations (e.g., GDPR). 2. Authentication via Telegram SIMALLO uses Telegram as the exclusive authentication method. When you interact with us via Telegram, we collect only: Telegram User ID Email address, if voluntarily submitted (for service delivery or receipts) We do not collect your name, phone number, or Telegram message content beyond what is necessary for service operations. 3. Information We Collect a. Essential Data Telegram User ID Email address (only if provided) b. Usage Data Services accessed (e.g. eSIM activation, top-ups) Interaction logs within SIMALLO’s Telegram interface IP address (for analytics and security purposes) 4. How We Use Your Information Your information is used to: Authenticate and manage your account Deliver requested services Send service-related notifications or receipts Monitor for fraud and abuse Improve and secure our platform 5. Legal Basis for Processing We process data under: Consent – when you provide your email Contract – to deliver the services you request Legitimate Interest – for fraud prevention and analytics Legal Obligation – where required by law 6. Data Sharing We may share your data with: Telegram (authentication platform) Payment processors Digital service providers (e.g. eSIM or gift card issuers) Legal authorities, if required We do not sell your data. 7. Data Retention We retain: Telegram ID and email (if provided) for the duration of your use Transaction records for operational, tax, and legal compliance You may request deletion of your data at any time 8. International Users By using SIMALLO, you agree that your data may be processed in countries outside your own, including Canada. We apply appropriate safeguards to protect your data globally. 9. Your Rights Depending on your location, you may: Access or update your data Withdraw consent Object to specific processing To exercise your rights, contact us at info@swiftreload.com. 10. Children’s Privacy

 SIMALLO is not intended for users under age 16. We do not knowingly collect data from minors. 11. Security We use industry-standard measures including: Encrypted data handling Secure access controls Telegram-based communication isolation 12. Changes to This Policy We may update this policy. Changes will be posted at https://simallo.com/privacypolicy with a new effective date. 13. Contact Us 📧 info@swiftreload.com 🌐 https://simallo.com 📍 Operated by SwiftReload Inc, Canada