Privacy Policy

Last updated: October 10, 2025

Welcome to SIMALLO (“we”, “us”, “our”).

We respect your privacy and are committed to handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, and protect your information when you use the SIMALLO eSIM marketplace or related digital services.

1. Who We Are

SIMALLO is a global eSIM marketplace owned and operated by SwiftReload Inc, a company headquartered in Canada.

We enable users worldwide to purchase, activate, and manage digital eSIMs securely through our website and Telegram interface.

Important: This Policy is provided for transparency. It does not establish any legal or contractual rights, nor does it imply submission to any specific jurisdiction or regulatory framework.

2. Authentication and Login Options

To offer secure and convenient access, SIMALLO allows users to sign in using any of the following methods:

• Telegram Login
• Email Login (verification code – no password)
• Gmail Login
• Facebook Login

When you sign in, we collect only the minimal data necessary to authenticate your account and deliver services.

Login MethodInformation CollectedTelegram LoginTelegram User ID and username (if available)Email LoginName and email addressGmail LoginName and email addressFacebook LoginName and email address

We do not access your contacts, password, private messages, or social data.

3. Information We Collect

a. Essential Information

• Name and email address (or Telegram ID)
• Unique login identifier
• Country or region inferred from IP (for analytics and fraud prevention)

b. Usage Information

• eSIM plan type, purchase details, and activation records
• Device type, browser, and IP address
• Transaction timestamps and interaction logs

We do not collect financial card data, government identification, or biometric information.

4. How We Use Your Information

We use collected information solely to:

• Authenticate your account and manage user access
• Process eSIM purchases and activations
• Provide receipts, confirmations, and service notifications
• Prevent unauthorized access or fraud
• Improve our website and user experience

We never sell or rent user data under any circumstances.

5. Data Handling Principles

All information is processed according to general principles of confidentiality, data minimization, and purpose limitation.

Our policies and safeguards are implemented voluntarily by SwiftReload Inc to ensure responsible global operations,

without legal submission to any foreign privacy authority.

6. Data Sharing

Your information may be shared with trusted partners only when necessary to:

• Authenticate user logins and maintain account access
• Process payments or deliver eSIMs through service partners
• Detect and prevent fraud or system misuse
• Comply with lawful requests under Canadian jurisdiction

All partners are bound by confidentiality and data protection agreements.

7. Data Retention

We retain:

• Basic account details (email, Telegram ID, or login identifier) while your account remains active
• Order and transaction records for operational and accounting purposes

You may request permanent deletion of your account or personal data at any time by contacting info@swiftreload.com

.

8. International Data Processing

Your data may be processed or stored in Canada and other countries where our technical infrastructure or partners operate.

We apply reasonable safeguards and security controls globally.

By using SIMALLO, you consent to this transfer and processing of your information internationally.

9. Your Choices and Rights

You may:

• Request access, correction, or deletion of your data
• Withdraw consent for future communications
• Request closure of your account

Requests can be submitted to info@swiftreload.com

.

We may verify your identity before fulfilling any request for protection purposes.

10. Security Measures

We use technical and administrative safeguards to protect your data, including:

• Encrypted HTTPS communication
• Token-based authentication
• Firewall protection and continuous server monitoring

While we take reasonable precautions, no online system can guarantee absolute security.

11. Limitation of Liability

To the fullest extent permitted by law:

• SwiftReload Inc and SIMALLO are not liable for any indirect, incidental, or consequential losses resulting from unauthorized access, technical failure, or third-party misuse.
• By using SIMALLO, you acknowledge the inherent risks of online data transmission and agree to use the platform at your own discretion.

12. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in operations or security practices.

The most recent version will always be available at:

🌐 https://simallo.com/privacypolicy

13. Contact Us

📧 info@swiftreload.com

🌐 https://simallo.com

📍 Operated by SwiftReload Inc, Canada